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Linked ThingSpeak account to MathWorks but the channel still doesn't work
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November 9, 2019
9:21 am
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jaktrzeb
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November 9, 2019
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Hi,

Some time ago I received an email saying the following:
"ACTION REQUIRED by 15th August 2019: Link your ThingSpeak account to a free MathWorks Account"

I linked my ThingSpeak account to MathWorks account Today (9 November 2019). However, the data channel still doesn't work. It returns "0" in the response body.

Is this a permanent failure on my account? Or, after some my account will be unblocked? If so, could you tell me how long will it take?

Best regards,
Jakub Trzebiatowski

November 11, 2019
3:51 pm
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cstapels
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Since you missed the deadline, some additional work is required on our end. We should be able to get you going soon, Ill post back when we have updated your account.

November 12, 2019
8:45 am
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cstapels
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You should be all set now. Please let us know if it is working now.

By the way, the new preferred location for ThingSpeak community support is MATLAB answers.
https://www.mathworks.com/matlabcentral/answers/?product_base_code%5B%5D=ThingSpeak&sort=asked+desc

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