July 24, 2018
March 7, 2017
I found contact information for the ThingView developer at the bottom of this page: https://play.google.com/store/apps/details?id=com.cinetica_tech.thingview&hl=en_US. If the developer or someone else who uses ThingView checks the forum, hopefully they can chime in. If you reach out to them, can you mention this forum to them, in case they aren't aware?
If you get the answer from the developer, please post it here too.
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