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November 28, 2017
5:31 am
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Bovbjerg
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I find it quite annoying, that it is not possible to sign in automatically anymore. 

Recently one will need too type in email account and password every time. 

Is there a way around this? 

p.s. I am using Google Chrome.

November 28, 2017
8:34 am
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Vinod

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It should be possible to use Chrome's autofill feature so you don't have to type email and password.

When you are on the "Sign In" page, double click your mouse in the email address field and it should give you a list of emails that you have used to pick from. On the next page, similarly double click in the "password" field and you should get a dropdown that will enable you to autofill your saved password.

Note that you will need to have enabled Chrome's autofill feature and saved the password (or choose to save the password when prompted) for this to work.

December 6, 2017
3:45 am
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Bovbjerg
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I have enabled Chrome's autofill feature, but it does not work at the email adress field, only in the password field. You have to type in your email at every sign in, which is quite annoying, specially on my Iphone. In the earlier Sign in Pages you could sign in nealy automatically. This is in my view a backstep in userfriendlines.

December 6, 2017
11:35 am
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Vinod

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On my Nexus 5x with Android 8.0.0, the moment I click in the email address field it gives me an option to select any of the different email addresses I have ever typed into the field.

I will try this with Chrome on an iPhone. Can you provide me more details - version of Chrome and version of iOS - so I can try your scenario? 

December 7, 2017
11:53 am
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Vinod

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I was able to reproduce this on iOS and MacOS. It appears that Chrome behaves differently on these platforms. 

We will put in a fix for this issue. 

December 8, 2017
5:01 am
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Bovbjerg
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OK. By the way, I am using Chrome Version 62.0.3202.94 on my PC and OIS 11.2 on my IPhone

December 18, 2017
8:37 am
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Bovbjerg
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"We will put in a fix for this issue" 

 

When will the fix be introduced?

December 28, 2017
2:15 pm
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Vinod

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Apologies for the delay in responding. I believe this is addressed.

Could you please confirm that autofill on the forms works on your iPhone and PC?

April 2, 2018
11:45 am
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misterP
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I have the same problem on multiple devices and my friend (other account) has the same problems.

Internet Explorer/ Firefox/ Chrome/ iPad safari/ Samsung internet. All have to login again en again after ~4 hours of inactivity.

 

When will this be fixed?

April 2, 2018
12:15 pm
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Vinod

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I'm not sure there is something to be fixed.

You should not be signed out unless you close the browser window, the browser is clearing your cookies, or there are some server side changes. There are no server side changes that have happened today, so anything you are seeing is likely to be on the device.

Are you closing your browser window/clearing your browser cookies/cache, or logging out of windows between trying to log in to ThingSpeak?

April 8, 2018
3:51 pm
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misterP
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Nope, on other websites I stay logged in after closing my browser.

Only Thingspeak gives me problems, it started after ThinkSpeak changed the login screen a little bit, 0.5 years ago.

 

On my mobile devices (iPad (Safari) and android smartphone (Google Chrome)) I have to sign in after not using ThingSpeak for a few hours. My laptop restarts every day so I can't tell.

 

An second problem is that my credentials are not saved on the ThingSpeak website (???).

 

Mozilla says the following on their website, is this the possible problem.

Websites prohibit password saving

Some websites do not allow for passwords to be saved for security reasons. If you have followed the steps above, but are still not prompted to save a password when logging in to a certain website, that site may have disabled password saving.

April 14, 2018
5:10 pm
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misterP
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On another clean computer I created an account for ThingSpeak but it also signs out every time the browser is closed.

Using Internet Explorer 10 with default settings.

 

Why does ThingSpeak requires to login, and other websites keeps me logged in without any problems? (My browser keeps track of my cookies, I think? because other websites keeps me logged in when closing my browser)

April 17, 2018
1:19 pm
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Vinod

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Logging a user out when they close the browser is by design. The choice is driven keeping security in mind.

We do not feel it prudent to leave a user logged in once the browser window is closed. Lots of websites, including banks, do this for similar reasons.

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